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Visiting a hospital for an illness or to undergo a surgery is never a pleasant experience. However, certain unreasonable practices of doctors and nurses complicate the issue and make it even more difficult for the patient and his or her family members to overcome the illness.
The tendency to completely hide information from the family members and the patient is a very big problem. It is possible for a complete stranger to walk in to the hospital and obtain more information about the patient than his or her family members. The professionalization of medicine means that the human body is taken care of like a machine.
The faulty component is identified and the remedial measure is taken care of. Well, the medicine will never bother to question why the illness or how a relapse can be avoided. However, the concerned family members of the patient will definitely be interested in some additional information.
To be fair to doctors, the sheer workload and demand for services makes it impossible for personalized treatment and attention. However, the fact that even basic information about the surgery and the state of patient is considered classified information does not make sense.
Beyond a certain limit, the patient and the family members crack and insist on immediate solution for their grievances. Medical institutions would do well to acknowledge this problem and create the necessary infrastructure to take care of this issue. Nine times out of ten, five minutes of patient hearing and five minutes of detailed explanation is enough to allay the concerns of the patients and the family members.
